Identity Lab · Scorecard
The four profiles
The scorecard places an organization in one of four profiles. Each one describes how identity behaves in that business, and what it takes to reach the next.
Take the scorecardFrom slowest to fastest
Gatekeeper
Identity mostly says no. The business pays for it in waiting, and in access nobody takes away.
Identity mostly says no, and slowly. The controls may be sound, but the business pays for them in waiting time, workarounds and access nobody removes.
Read the Gatekeeper profileOperator
The basics run, and they run on people. That works until the volume grows or someone leaves.
The basics run, largely by hand. Identity is dependable but reactive, and its cost shows up as tickets and delays rather than as a line anyone reports.
Read the Operator profileEnabler
Identity has started to speed the business up. What's left is the work nobody owns yet.
Identity is starting to speed the business up. The gaps that remain tend to be in the places nobody owns yet: machines, partners and the metrics leaders see.
Read the Enabler profileAccelerator
Identity is infrastructure the business runs on. The work now is keeping it that way.
Identity is infrastructure the business runs on: fast for the right people, invisible when it works, and measured in terms leadership recognizes.
Read the Accelerator profile